Faculty Profiles - THONG James Yeong Liang | The Hong Kong University of Science and Technology

2025 1

Design characteristics and service experience with e-government services: A public value perspective

International Journal of Information Management, v. 80, February 2025, article number 102834
Chan, Frank K.Y.; Thong, James Y.L.; Brown, Susan A.; Venkatesh, Viswanath
Article

2023 1

Equality Does Not Make You Happy: Effects of Differentiated Leader-Member Exchange and Team-Member Exchange on Developer Satisfaction in Agile Development Teams

MIS Quarterly: Management Information Systems, v. 47, (3), September 2023, p. 1239-1270
Venkatesh, Viswanath; Thong, Yeong Liang; Spohrer, Kai; Chan, Frank K.Y.; Arora, Ankur; Hoehle, Hartmut; Venkatraman, Srinivasan
Article

2021 4

Drivers and Inhibitors of Internet Privacy Concern: A Multidimensional Development Theory Perspective

Journal of Business Ethics, v. 168, (3), January 2021, p. 539-564
Hong, Weiyin; Chan, Frank K.Y.; Thong, James Y.L.
Article

Protecting Against Threats to Information Security: An Attitudinal Ambivalence Perspective

Journal of Management Information Systems, v. 38, (3), December 2021, p. 732-764
Ng, Ka Chung; Zhang, Xiaojun; Thong, James Y.L.; Tam, Kar Yan
Article

Service Design and Citizen Satisfaction with E-Government Services: A Multidimensional Perspective

Public Administration Review, v. 81, (5), September 2021, p. 874-894
Chan, Frank K. Y.; Thong, James Y.L.; Brown, Susan A.; Venkatesh, Viswanath
Article

The impact of animated banner ads on online consumers: A feature-level analysis using eye tracking

Journal of the Association for Information Systems, v. 22, (1), January 2021, article number 2, p. 204-245
Hong, Weiyin; Cheung, Muller Y.M.; Thong, James Y.L.
Article

2020 1

How agile software development methods reduce work exhaustion: Insights on role perceptions and organizational skills

Information Systems Journal, v. 30, (4), July 2020, p. 733-761
Venkatesh, Viswanath; Thong, James Y.L.; Chan, Frank K.Y.; Hoehle, Hartmut; Spohrer, Kai
Article

2019 2

A Risk Mitigation Framework for Information Technology Projects: A Cultural Contingency Perspective

Journal of Management Information Systems, v. 36, (1), January 2019, p. 120-157
Maruping, Likoebe M.; Venkatesh, Viswanath; Thong, James Y.L.; Zhang, Xiaojun
Article

Children’s internet addiction, family-to-work conflict, and job outcomes: A study of parent–child dyads

MIS Quarterly, v. 43, (3), 2019, p. 903-927
Venkatesh, Viswanath; Sykes, Tracy Ann; Chan, Frank K.Y.; Thong, James Y.L.; Hu, Paul Jen Hwa
Article

2017 2

Effects of Animation on Attentional Resources of Online Consumers

Journal of the Association for Information Systems, v. 18, (8), August 2017, p. 605-632
Cheung, Yat Ming; Hong, Weiyin; Thong, James Y.L.
Article

Winning Back Technology Disadopters: Testing a Technology Readoption Model in the Context of Mobile Internet Services

Journal of Management Information Systems, v. 34, (1), January 2017, p. 102-140
Xu, Xin; Thong, James Y.L.; Tam, Kar Yan
Article

2016 2

Managing Citizens' Uncertainty in E-Government Services: The Mediating and Moderating Roles of Transparency and Trust

Information Systems Research, v. 27, (1), March 2016, p. 87-111
Venkatesh, Viswanath; Thong, Yeong Liang; Chan, Frank Kwok Yue; Hu, Paul Jen-Hwa
Article

Unified Theory of Acceptance and Use of Technology: A Synthesis and the Road Ahead

Journal of the Association for Information Systems, v. 17, (5), May 2016, p. 328-376
Venkatesh, Viswanath; Thong, Yeong Liang; Xu, Xin
Article

2014 3

A Framework and Guidelines for Context-Specific Theorizing in Information Systems Research

Information Systems Research, v. 25, (1), March 2014, p. 111-136
Hong, Weiyin; Chan, Frank Kwok Yue; Thong, James Y.L.; Chasalow, Lewis C.; Dhillon, Gurpreet
Article

Effects of ICT Service Innovation and Complementary Strategies on Brand Equity and Customer Loyalty in a Consumer Technology Market

Information Systems Research, v. 25, (4), 2014, p. 710-729
Xu, Xin; Thong, James Y.L.; Venkatesh, Viswanath
Article

Localization of International Websites and Recall of Online Advertisements

Cheung, Muller Y.M.; Thong, James Y.L.
Conference paper

2013 2

Internet privacy concerns: An integrated conceptualization and four empirical studies

MIS Quarterly, v. 37, (1), March 2013, p. 275-298
Hong, Weiyin; Thong, James Y.L.
Article

Localization of E-Commerce Websites and Trust Building

Cheung, Muller Yat Ming; Thong, James Y.L.
Conference paper

2012 3

Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology

MIS Quarterly, v. 36, (1), March 2012, p. 157-178
Venkatesh, Viswanath; Thong, James Y.L.; Xu, Xin
Article

Designing e-government services: Key service attributes and citizens’ preference structures

Journal of Operations Management, v. 30, (1-2), January 2012, p. 116-133
Venkatesh, Viswanath; Chan, Frank Kwok Yue; Thong, James Y.L.
Article

Is Localization Advisable for E-commerce Websites?

Lecture Notes in Business Information Processing, v. 108 LNBIP, 2012, p. 255-260
Cheung, Muller Y.M.; Thong, James Y.L.
Conference paper

2011 3

Consumer Acceptance of Personal Information and Communication Technology Services

IEEE Transactions on Engineering Management, v. 58, (4), November 2011, article number 5942151, p. 613-625
Thong, James Y.L.; Venkatesh, Viswanath; Xu, Xin; Hong, Se-Joon; Tam, Kar Yan
Article

Extending the two-stage information systems continuance model: incorporating UTAUT predictors and the role of context

Information Systems Journal, v. 21, (6), November 2011, p. 527-555
Venkatesh, Viswanath; Thong, James Y.L.; Chan, Frank Kwok Yue; Hu, Paul Jen-Hwa; Brown, Susan A.
Article

User Acceptance of Agile Information Systems: A Model and Empirical Test

Journal of Management Information Systems, v. 28, (1), 2011, p. 235-272
Hong, Weiyin; Thong, James Y.L.; Chasalow, Lewis C.; Dhillon, Gurpreet
Article

2010 2

Modeling Citizen Satisfaction with Mandatory Adoption of an E-Government Technology

Journal of the Association for Information Systems, v. 11, (10), October 2010, p. 519-549
Chan, Frank Kwok Yue; Thong, James Y L; Venkatesh, Viswanath; Brown, Susan A.; Hu, Paul Jen-Hwa; Tam, Kar Yan
Article

The effects of agile methodology use on knowledge management outcomes

Proceedings of IFIP 8.2/Organizations and Society in Information Systems (OASIS), Austria : International Federation for Information Processing, 2010
Chan, Frank K.Y.; Thong, James Y.L.
Conference paper

2009 3

Acceptance of agile methodologies: A critical review and conceptual framework

Decision Support Systems, v. 46, (4) , March 2009, p. 803-814
Chan, Frank Kwok Yue; Thong, James Y.L.
Article

Determinants of Service Quality and Continuance Intention of Online Services: The Case of eTax

Journal of the American Society for Information Science and Technology, v. 60, (2), February 2009, p. 292-306
Hu, Paul Jen-Hwa; Brown, Susan A.; Thong, James Y.L.; Chan, Frank Kwok Yue; Tam, Kar Yan
Article

Agile Methodologies Acceptance and Use: Antecedents and Consequences

Chan, Frank Kwok Yue; Thong, James Y.L.
Conference paper

2008 2

Understanding the Behavior of Mobile Data Services Consumers

Information Systems Frontiers, v. 10, (4), September 2008, p. 431-445
Hong, Se-Joon; Thong, James Y.L.; Moon, Jae Yun; Tam, Kar Yan
Article

Examining User Acceptance of SMS: An Empirical Study in China and Hong Kong

12th Pacific Asia Conference on Information Systems, PACIS 2008, July 2008, p. 1247-1258
Chan, Frank Kwok Yue; Gong, Min; Xu, Yan; Thong, James Y.L.
Conference paper

2007 3

How Do Web Users Respond to Non-Banner-Ads Animation? The Effects of Task Type and User Experience

Journal of the American Society for Information Science and Technology, v. 58, (10), August 2007, p. 1467-1482
Hong, Weiyin; Thong, James Y.L.; Tam, Kar Yan
Article

An Integrated Framework of Individual Acceptance of Agile Methodologies

Chan, Frank Kwok Yue; Thong, James Y.L.
Conference paper

Winning Back Technology Disadopters

Proceedings of the 11th Pacific Asia Conference on Information Systems, PACIS 2007, Association for Information Systems, 2007
Xu, Xin; Thong, James Y.L.; Tam, Kar Yan
Conference paper

2006 3

The Effects of Post-Adoption Beliefs on the Expectation-Confirmation Model for Information Technology Continuance

International Journal of Human-Computer Studies, v. 64, (9), September 2006, p. 799-810
Thong, James Y.L.; Hong, Se-Joon; Tam, Kar Yan
Article

Two Tales of One Service: User Acceptance of Short Message Service (SMS) in Hong Kong and China

Info, v. 8, (1), January 2006, p. 16-28
Xu, Yan; Gong, Min; Thong, James Y.L.
Article

Understanding Continued Information Technology Usage Behavior: A Comparison of Three Models in the Context of Mobile Internet

Decision Support Systems, v. 42, (3), December 2006, p. 1819-1834
Hong, Se-Joon; Thong, James Y.L.; Tam, Kar Yan
Article

2005 3

Proceedings of Hong Kong Mobility Roundtable 2005, the Fourth Annual Meeting of the Global Mobility Roundtable, Hong Kong, June 1-3, 2005

Thong, James Y.L.; Xu, Yan; Tam, Kar Yan
Book

A Road to Ubiquitous Computing: Understanding User Behavior of Mobile Data Services (MDS) in Hong Kong

Hong, Se-Joon; Thong, James Y.L.; Tam, Kar Yan
Conference paper

Understanding Continued IT Usage: An Extension to the Expectation-Confirmation Model in IT Domain

Proceedings of the 9th Pacific Asia Conference on Information Systems, PACIS 2005, Association for Information Systems, 2005, p. 1267-1280
Hong, Se-Joon; Thong, James Y.L.; Tam, Kar Yan
Conference paper

2004 5

An Approach to Generate Rules from Neural Networks for Regression Problems

European Journal of Operational Research, v. 155, (1), 2004, MAY 16, p. 239-250
Setiono, Rudy; Thong, James Y.L.
Article

Designing Product Listing Pages on e-Commerce Websites: An Examination of Presentation Mode and Information Format

International Journal of Human-Computer Studies, v. 61, (4), October 2004, p. 481-503
Hong, Weiyin; Thong, James Y.L.; Tam, Kar Yan
Article

Does Animation Attract Online Users’ Attention? The Effects of Flash on Information Search Performance and Perceptions

Information Systems Research, v. 15, (1), March 2004, p. 60-86
Hong, Weiyin; Thong, James Y.L.; Tam, Kar Yan
Article

The Effects of Information Format and Shopping Task on Consumers' Online Shopping Behavior: A Cognitive Fit Perspective

Journal of Management Information Systems, v. 21, (3), December 2004, p. 149-184
Hong, Weiyin; Thong, James Y.L.; Tam, Kar Yan
Article

What Leads to User Acceptance of Digital Libraries?

Communications of the ACM, v. 47, (11), November 2004, p. 78-83
Thong, James Y.L.; Hong, Weiyin; Tam, Kar Yan
Article

2003 3

A Consolidated Methodology for Business Process Reengineering

International Journal of Computer Applications in Technology, v. 17, (1), 2003, p. 1-15
Thong, James Y.L.; Yap, C.S.; Seah, K.L.
Article

Software Piracy in the Workplace: A Model and Empirical Test

Journal of Management Information Systems, v. 20, (1), 2003, p. 153-177
Peace, A. Graham; Galletta, Dennis F.; Thong, James Y.L.
Article

Tariff-Quality Equilibrium and Its Implications for Telecommunications Regulation

Telecommunications Policy, v. 27, (3-4), April 2003, p. 301-315
Xu, Yan; Thong, James Y.L.
Article

2002 2

Determinants of User Acceptance of Digital Libraries: An Empirical Examination of Individual Differences and System Characteristics

Journal of Management Information Systems, v. 18, (3), January 2002, p. 97-124
Hong, Weiyin; Thong, James Y.L.; Wong, Wai Man; Tam, Kar Yan
Article

Understanding User Acceptance of Digital Libraries: What are the Roles of Interface Characteristics, Organizational Context, and Individual Differences?

International Journal of Human-Computer Studies, v. 57, (3), September 2002, p. 215-242
Thong, James Y.L.; Hong, Weiyin; Tam, Kar Yan
Article

2001 4

International Direct Dialing Quality in a Competitive Transitional Telecommunications Market

IEEE Communications Magazine, v. 39, (5), May 2001, article number 920873, p. 168-174
Xu, Yan; Thong, James Y.L.
Article

Resource Constraints and Information Systems Implementation in Singaporean Small Businesses

Omega, v. 29, (2), 2001, APR, p. 143-156
Thong, James Y.L.
Article

The Impact of Deregulation on the Quality of IDD Services: The Case of Hong Kong

Managing Telecommunications and Networking Technologies in the 21st Century: Issues and Trends / Gerald Grant, editor. Hershey, PA, USA : Idea Group Publishing, 2001, p. 149-168
Xu, Yan; Thong, James Y.L.
Book chapter

The Tariff-Quality Equilibrium and Its Implications to Telecommunications Regulation – Findings from an IDD Experiment in Hong Kong

Xu, Yan; Thong, James Y.L.
Conference paper

2000 5

Business Process Reengineering in the Public Sector: The Case of the Housing Development Board in Singapore

Journal of Management Information Systems, v. 17, (1), 2000, p. 245-270
Thong, James Y.L.; Yap, C.S.; Seah, K.L.
Article

Information Systems and Occupational Stress: a Theoretical Framework

Omega, v. 28, (6), 2000, DEC, p. 681-692
Thong, James Y.L.; Yap, C.S.
Article

Extracting Rules Concerning Market Segmentation from Artificial Neural Networks

Business Applications of Neural Networks: The State-of-the-Art of Real-World Applications / Edited by P, P.J.G. Lisboa, W. Edisbury, and A. Vellido. Singapore : World Scientific Publishing, 2000, p. 13-28
Setiono, Rudy; Thong, James Y.L.; Yap, C.S.
Book chapter

Opening the Neural Network Blackbox: An Algorithm for Extracting Rules from Function Approximating Neural Networks

ICIS '00: Proceedings of the twenty first international conference on Information systems / Association for Information Systems. Atlanta, USA : Association for Information Systems, 2000, p. 176-186
Setiono, Rudy; Leow, Wee-Kheng; Thong, James Y.L.
Conference paper

The Function of Strategy and Quality: Findings from an IDD Experiment in a Highly Competitive Market

Xu, Yan; Thong, James Y.L.; Westland, C.
Conference paper

1999 1

An Integrated Model of Information Systems Adoption in Small Businesses

Journal of Management Information Systems, v. 15, (4), 1999, p. 187-214
Thong, James Y.L.
Article

1998 2

Symbolic Rule Extraction from Neural Networks - An Application to Identifying Organizations Adopting IT

Information & Management, v. 34, (2), September 1998, p. 91-101
Setiono, Rudy; Thong, James Y.L.; Yap, C.S.
Article

Testing an Ethical Decision-making Theory: The Case of Softlifting

Journal of Management Information Systems, v. 15, (1), 1998, p. 213-237
Thong, James Y.L.; Yap, C.S.
Article

1997 5

Environments for Information Systems Implementation in Small Businesses

Journal of Organizational Computing and Electronic Commerce, v. 7, (4), 1997, p. 253-278
Thong, James Y.L.; Yap, Chee Sing; Raman, K.S.
Article

Programme Evaluation of a Government Information Technology Programme for Small Businesses

Journal of Information Technology, v. 12, (2), 1997, JUN, p. 107-120
Yap, C.S.; Thong, James Y.L.
Article

Effects of resource constraints on information technology implementation in small businesses

Facilitating Technology Transfer through Partnership: Learning from Practice and Research / Edited by McMaster, T.; Mumford, E.; Swanson, E.B.; Warboys, B.; and Wastell, D., Chapman & Hall, London, 1997, p. 191-206
Thong, James Y.L.; Yap, C.S.
Book chapter

Effects of resource constraints on information technology implementation in small businesses

Second IFIP 8.6 Working Conference on Diffusion, Transfer and Implementation of Information Technology, Amberside, Cumbria, UK, June 23-25 1997
Thong, James Y.L.; Yap, C.S.
Conference paper

IT implementation through the lens of organizational learning: a case study of INSUROR

Eighteenth Annual International Conference on Information Systems (ICIS), Atlanta, Georgia, USA, December 14-17 1997, p. 331-348
Ang, K.T.; Thong, James Y.L.; Yap, C.S.
Conference paper

1996 4

Information systems effectiveness: a user satisfaction approach

Information Processing & Management, v. 32, (5), 1996, p. 601-610
Thong, James Y.L.; Yap, C.S.
Article

Top management support, external expertise and information systems implementation in small businesses

Information Systems Research, v. 7, (2), 1996, p. 248-267
Thong, James Y.L.; Yap, C.S.; Raman, K.S.
Article

Information Technology Adoption by Small Business: an Empirical Study

Diffusion and Adoption of Information Technology / Edited by Kautz, K., Pries-Heje, J., London, Chapman & Hall, 1996, p. 160-175
Thong, James Y.L.; Yap, C.S.
Book chapter

Occupational stress among IT professionals: towards conceptual clarity

Fourth European Conference on Information Systems (ECIS), Lisbon, Portugal, July 2-4 1996, p. 385-399
Liang, A.H.; Thong, James Y.L.; Yap, C.S.
Conference paper

1995 3

CEO Characteristics, Organizational Characteristics, and Information Technology Adoption in Small Businesses

Omega, v. 23, (4), August 1995, p. 429-442
Thong, James Y.L.; Yap, C.S.
Article

An impact evaluation of a government computerization programme

Third European Conference on Information Systems (ECIS), Edited by Doukidis, G.I.; Galliers, R.; Jelassi, T.; Krcmar, H.; and Land, F. Athens, Greece, June 1-3, 1995, p. 125-136
Yap, C.S.; Thong, James Y.L.
Conference paper

An information technology adoption model for small businesses

Proceedings of the First IFIP 8.6 Working Conference on Diffusion and Adoption of Information Technology, 1995, p. 349-364
Thong, James Y.L.; Yap, C.S.
Conference paper

1994 2

Effect of Government Incentives on Computerization in Small Business

European Journal of Information Systems, v. 3, (3), July 1994, p. 191-206
Yap, C.S.; Thong, James Y.L.; Raman, K.S.
Article

Engagement of external expertise in information systems implementation

Journal of management information systems, v. 11, (2), 1994, p. 209-231
Thong, James Y.L.; Yap, C.S.; Raman, K.S.
Article

1993 4

Consultant and vendor for information systems in small business: to combine or to separate?

Twenty-Sixth Hawaii International Conference on System Sciences (HICSS), v. IV, Edited by Nunamaker, J.F.Jr. and Sprague, R.H.Jr., Hawaii, USA, January 1993, p. 509-517
Thong, James Y.L.; Yap, C.S.; Raman, K.S.
Conference paper

Government incentives and small business computerization: an empirical study

First European Conference on Information Systems (ECIS), Edited by Whitley, E.A., Henley on Thames, Oxfordshire, UK, March 29-30 1993, p. 198-212
Thong, James Y.L.; Yap, C.S.; Raman, K.S.
Conference paper

Top management support in small business information systems implementation: how important is it?

1993 Association for Computing Machinery Special Interest Group on Computer Personnel Research (ACM SIGCPR), Edited by Tanniru, M.R, St. Louis, Missouri, USA, April 1-3 1993, p. 416-425
Thong, James Y.L.; Yap, C.S.; Raman, K.S.
Conference paper

User satisfaction as a measure of information systems effectiveness

Systems Science: Addressing Global Issues, Edited by Stowell, F.A.; West, D.; and Howell, J.G., Plenum Publishing Co., New York, 1993
Thong, James Y.L.; Yap, C.S.; Raman, K.S.
Conference paper

ISOM5260	Fundamentals of Database Management
ISOM7000J	IS Doctoral Seminar: Current Research in Information Systems

Research Interest

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