Faculty Profiles - WU Allen Chenguang | The Hong Kong University of Science and Technology

Allen Chenguang WU
吳晨光

PhD in Industrial Engineering and Management Sciences
Northwestern University, 2018

Associate Professor
Department of Industrial Engineering and Decision Analytics

(852) 2358 7116
allenwu@ust.hk
Room 5559A
Personal Web

ORCID

0000-0002-2528-0286

Scopus ID

57221619388

Research Interest Publications Projects Teaching Assignment RPG Supervision Space used

Research Interest

Service operations management
Operations management
Supply chain management

Publications

All Years 13 2024 1 2023 3 2022 5 2021 3 2020 0 2019 1

2024 1

Add-On Pricing: A Queueing Perspective

Production and Operations Management, v. 33, (2), February 2024, p. 550-565
Wu, Chenguang; Jin, Chen; Chen, Ying Ju
Article

2023 3

Designing Professional Services: Pricing and Prioritization

Production and Operations Management, March 2023, p. 1-18
Wu, Chenguang; Jin, Chen; Veeraraghavan, Senthil
Article

Managing Competition from Within and Outside: Using Strategic Inventory and Network Externality to Combat Copycats

M&SOM-Manufacturing & Service Operations Management, v. 25, (5), September 2023, p. 1814-1834
Jin, Chen; Wu, Chenguang (Allen); Chen, Ying-Ju
Article

Optimally Scheduling Heterogeneous Impatient Customers

Manufacturing & Service Operations Management, v. 25, (3), May 2023, p. 1066-1080
Bassamboo, Achal; Randhawa, Ramandeep; Wu, Chenguang
Article

2022 5

Managing Customer Search via Bundling

Manufacturing & Service Operations Management, v. 24, (4), July 2022, p. 1906-1925
Wu, Chenguang; Jin, Chen; Chen, Ying Ju
Article

Piracy and Bundling of Information Goods

Journal of Management Information Systems, v. 39, (3), 26 August 2022, p. 906-933
Jin, Chen; Wu, Chenguang; Lahiri, Atanu
Article

When Service Times Depend on Customers’ Delays: A Relationship Between Two Models of Dependence

Operations Research, v. 70, (6), November 2022, p. 3345-3354
Wu, Chenguang; Bassamboo, Achal; Perry, Ohad
Article

Bundling Ancillary Services: Going Vertical or Horizontal?

Zhang, Junxue; Wu, Chenguang; Chen, Ying Ju
Conference paper

Bundling of Digital Goods in the Presence of Piracy

Proceedings of the Annual Hawaii International Conference on System Sciences, v. 2022-January, 2022, p. 7044-7053
Wu, Chenguang; Jin, Chen; Lahiri, Atanu
Conference paper

2021 3

Selling multiple units to strategic consumers

Operations Research Letters, v. 49, (2), March 2021, p. 191-196
Jin, Chen; Liu, Qian; Wu, Chenguang
Article

Signaling Demand via Queue Visibility

Manufacturing and Service Operations Management Conference 2021, June 2021
Yan, Qiuyi; Wu, Chenguang; Chen, Ying-Ju
Conference paper

Signaling Demand via Queue Visibility

Yan, Qiuyi; Wu, Chenguang; Chen, Ying-Ju
Conference paper

2019 1

Service System with Dependent Service and Patience Times

Management Science, v. 65, (3), March 2019, p. 1151-1172
Perry, Ohad; Bassamboo, Achal; Wu, Chenguang
Article

Article 1

Add-On Pricing: A Queueing Perspective

Production and Operations Management, v. 33, (2), February 2024, p. 550-565
Wu, Chenguang; Jin, Chen; Chen, Ying Ju

Article 3

Designing Professional Services: Pricing and Prioritization

Production and Operations Management, March 2023, p. 1-18
Wu, Chenguang; Jin, Chen; Veeraraghavan, Senthil

Managing Competition from Within and Outside: Using Strategic Inventory and Network Externality to Combat Copycats

M&SOM-Manufacturing & Service Operations Management, v. 25, (5), September 2023, p. 1814-1834
Jin, Chen; Wu, Chenguang (Allen); Chen, Ying-Ju

Optimally Scheduling Heterogeneous Impatient Customers

Manufacturing & Service Operations Management, v. 25, (3), May 2023, p. 1066-1080
Bassamboo, Achal; Randhawa, Ramandeep; Wu, Chenguang

Article 3

Managing Customer Search via Bundling

Manufacturing & Service Operations Management, v. 24, (4), July 2022, p. 1906-1925
Wu, Chenguang; Jin, Chen; Chen, Ying Ju

Piracy and Bundling of Information Goods

Journal of Management Information Systems, v. 39, (3), 26 August 2022, p. 906-933
Jin, Chen; Wu, Chenguang; Lahiri, Atanu

When Service Times Depend on Customers’ Delays: A Relationship Between Two Models of Dependence

Operations Research, v. 70, (6), November 2022, p. 3345-3354
Wu, Chenguang; Bassamboo, Achal; Perry, Ohad

Conference paper 2

Bundling Ancillary Services: Going Vertical or Horizontal?

Zhang, Junxue; Wu, Chenguang; Chen, Ying Ju

Bundling of Digital Goods in the Presence of Piracy

Proceedings of the Annual Hawaii International Conference on System Sciences, v. 2022-January, 2022, p. 7044-7053
Wu, Chenguang; Jin, Chen; Lahiri, Atanu

Article 1

Selling multiple units to strategic consumers

Operations Research Letters, v. 49, (2), March 2021, p. 191-196
Jin, Chen; Liu, Qian; Wu, Chenguang

Conference paper 2

Signaling Demand via Queue Visibility

Manufacturing and Service Operations Management Conference 2021, June 2021
Yan, Qiuyi; Wu, Chenguang; Chen, Ying-Ju

Signaling Demand via Queue Visibility

Yan, Qiuyi; Wu, Chenguang; Chen, Ying-Ju

Article 1

Service System with Dependent Service and Patience Times

Management Science, v. 65, (3), March 2019, p. 1151-1172
Perry, Ohad; Bassamboo, Achal; Wu, Chenguang

No Publications

Teaching Assignment

2024-25 Fall 1 2023-24 Summer 0 2023-24 Spring 2 2023-24 Winter 0 2023-24 Fall 3 2022-23 Summer 0

IEDA4510

Systems Risk Management

IEDA4100	Integrated Production Systems
IEDA4960	Industrial Engineering and Engineering Management Final Year Project

IEDA4510	Systems Risk Management
IEDA4920	Decision Analytics Final Year Project
IEDA4960	Industrial Engineering and Engineering Management Final Year Project

No Teaching Assignments

Research Postgraduate (RPG) Supervision

From January 2021 to December 2024 (As of 21 November 2024)

All Supervisions Current RPGs Graduated RPGs

Current RPGs

Doctor of Philosophy

CHEN, Zihao
Industrial Engineering and Decision Analytics
ZHANG, Junxue
Industrial Engineering and Decision Analytics

Master of Philosophy

DANG, Zuzheng
Industrial Engineering and Decision Analytics
WU, Yifan
Industrial Engineering and Decision Analytics

Graduated RPGs

Doctor of Philosophy

YAN, Qiuyi
Industrial Engineering and Decision Analytics( Completed in 2022 )

Master of Philosophy

ZHANG, Junxue (co-supervision)
Industrial Engineering and Decision Analytics( Completed in 2022 )

Projects

From January 2022 to December 2024

All Projects 3

No Projects.
Time-in-Queue Scheduling in Service Systems

基於排隊時間的調度策略 Leading

RGC - General Research Fund
Project Team (HKUST)
WU Allen Chenguang (Lead)
2024 -
Multi-service Pricing under Congestion: The Impact of Queuing on Service Bundling

多服務系統的定價模型：排隊效應對捆綁銷售的影響 Leading

RGC - General Research Fund
Project Team (HKUST)
WU Allen Chenguang (Lead)
2023 -
Managing Service Systems with Consumer-Driven Dependencies

如何管理服務系統中消費者驅動的相關性 Leading

RGC - Early Career Scheme
Project Team (HKUST)
WU Allen Chenguang (Lead)
2019 - 2022

Research Interest

Publications

2024 1

2023 3

2022 5

2021 3

2019 1

Article 1

Article 3

Article 3

Conference paper 2

Article 1

Conference paper 2

Article 1

Teaching Assignment

Research Postgraduate (RPG) Supervision

From January 2021 to December 2024 (As of 21 November 2024)

Current RPGs

Graduated RPGs

Projects

From January 2022 to December 2024

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